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Post by eburbsleaf on Dec 2, 2016 9:41:29 GMT 11
Still waiting for my email - will give it a few more days and then call them up.
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Post by jake on Dec 2, 2016 10:06:06 GMT 11
They aren't ready to replace them yet, so maybe wait until the dealers start replacing them. Anyone who has a TCU changed, please post here!
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Post by eburbsleaf on Dec 3, 2016 8:45:35 GMT 11
Ah - got a letter yesterday, so I guess Nissan doesn't have my email address.
Bit of a pain that remote aircon start is out of action just as summer starts , but at least it's a free fix - thanks Nissan!
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Post by duncan on Dec 3, 2016 13:23:08 GMT 11
Great to see Nissan are doing the right thing with this (although on time would have been even better).
We haven't seen an email but we'll chase once the replacements start getting installed if we haven't heard
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Post by 4wardthinking on Dec 3, 2016 13:28:08 GMT 11
Ah - got a letter yesterday, so I guess Nissan doesn't have my email address. Bit of a pain that remote aircon start is out of action just as summer starts , but at least it's a free fix - thanks Nissan! That's one we miss also as we finish at the office. Now we set a timer, and make sure exit time is more accurate. The remote to 90% charge was very useful, along with the "I wonder how far I can go", without powering the car up.... and charge point updates with RSS information.
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Post by Feng on Dec 3, 2016 15:58:06 GMT 11
I wonder when my car goes back online will I get barraged with hundreds of charging complete emails?
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Post by eburbsleaf on Dec 3, 2016 18:53:00 GMT 11
I just finished watching the latest video from Transport Evolved Network (quite a good video synopsis of whats going on) and it was mentioned that the USA 2G towers are being turned off too at the end of this year - and the Nissan USA had promised early notice of what they planned to do in upgrading 2G for the US LEAF customers. Well it's December and near 2G off in the US and their customers hadn't heard either - so it seems like Nissan Aus isn't alone in not being on the front foot. I can imagine that there would be pooling of effort for similarly impacted Nissan operations around the globe.
Either way - we now know that its free for Nissan Aus customers, but from TEN podcast it doesn't sound like they have announced that for Nissan US customers (yet).
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Post by jacky on Dec 3, 2016 21:25:11 GMT 11
Also US customers will have to pay for the new hardware. I am surprised it is free for us.
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Post by 4wardthinking on Dec 4, 2016 6:58:30 GMT 11
The size of the market, & brand protection helped us here. What we don't know as yet is if!! the owner will be liable for the data comms cost as a subscription. That is the only 'grey' area.
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Post by EVangelist on Dec 4, 2016 9:35:31 GMT 11
When I bought my Leaf I was told by the dealer the data subsrcription is included in the price of the car for 3 years. I recall a clause somewhere in the paperwork saying that if the data charges started to appear "excessive" (e.g. you took the SIM out of the TCU and put it in your phone or wireless modem for example) Nissan would terminate the subscription.
It will be interesting to see what happens when that "included" time period is up. Will Nissan invite us to start paying, or will they not keep track of it (or forget to track it), and continue to pay the bills?
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Post by stewartm on Dec 4, 2016 23:27:09 GMT 11
I remember reading the same thing. However talking with the senior leaf guy at Nissan, Dean I think, he said that Nissan benefits from the data collection on all units with regards heat, usage, charging etc. so maybe there is a good benefit for them
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Post by 4wardthinking on Dec 5, 2016 5:23:55 GMT 11
I remember reading the same thing. However talking with the senior leaf guy at Nissan, Dean I think, he said that Nissan benefits from the data collection on all units with regards heat, usage, charging etc. so maybe there is a good benefit for them [ Hmm, in which case, a "subsidised" pricing. It's very true that Nissan would use the data, so there would have to be some kind of reciprocal benefit. I knew, but omitted that bit.. memory occasionally fails!. The telemetry is an aspect of transport not explored as yet to its full potential. I doubt that the Feral Gov could use it for excise purposes though, as it can be fudged. It's more likely it can be used for sales & service value added products, as the price of a phone call is relatively small. The technology utilized will benefit the transport of the future. I may never see it, but our off-spring may well benefit from it in some countries. The days of oil change resource waste etc are appearing less. Out of curiosity here. The warranty period dates of our LEAF. Where is everyone gleaning their information from?.
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Post by jake on Dec 6, 2016 0:01:30 GMT 11
.
Out of curiosity here. The warranty period dates of our LEAF. Where is everyone gleaning their information from?.[/quote]
The warranty starts when the first owner first registers the car. The warranty is 3 years or 100,000 km. Whatever comes first. My car was first registered in April 2014 so my warranty will run out in April 2017.
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Post by lesmando24 on Dec 6, 2016 9:31:36 GMT 11
Warranty is 3 Years / 60,000km.
But the battery has a 5 year / 100,000km warranty
les
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Post by stewartm on Dec 6, 2016 10:49:23 GMT 11
Interesting fact that mine was a dealer demo, 1100km and 6 months, however Nissan noted the dealer as first owner and as such I lost 6 months of warranty. Something that the dealer didn't tell me, in fact said that there was 3 years 100,000 full warranty. Nissan said unless I had this in writing and signed then it had expired.
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Post by 4wardthinking on Dec 7, 2016 21:44:41 GMT 11
Interesting fact that mine was a dealer demo, 1100km and 6 months, however Nissan noted the dealer as first owner and as such I lost 6 months of warranty. Something that the dealer didn't tell me, in fact said that there was 3 years 100,000 full warranty. Nissan said unless I had this in writing and signed then it had expired. Did you get the TCU email direct to you?. From what I was told!!, the mail system has the first owner registered on the system, but that was Randwick Nissan in our case, yet the real first owner, we bought it from is down as the first owner. Now there is a discrepancy on that for the previous owner. He was told when he bought it that it was brand new. I believe he is perusing this via another channel. Sounds like there have been a few oddities. Ours appears to be one too. On the bright side, I don't believe the HV battery will last full term, and will fall within the period. I was looking to get an exact date, but maybe the real date & actual one may differ. I'm not concerned about the HV battery in reality though, as it has no impact on our use of the car, but I will drag it in just before I think. Aparrently one doesn't have to run the moment the nine bar hits, it's at the owners request, if! one wishes to. But as I'm not Rothschild, I'm being logical. The exact date is crucial for me. Meanwhile, we just use the car, and that's perfect for us. Nine bars has no bearing on use, and I'd certainly buy another. The TCU. Yes, I'd like it running again. Has your Frog Leaf (Lilly pad)the TCU issue?.
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Post by stewartm on Dec 7, 2016 21:51:22 GMT 11
Email came straight to me, so I don't know. The French leaf has no issue, orange the main carrier and the one Nissan use has GSM active till at least 2020, some like Norway are keeping GSM till 2025. So no email received in France and I do get regular ones for it. Such a huge difference from the france ev dealers, really committed to the product. Also don't get berated as a "greenie" when you park at a local shop.
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Post by Feng on Dec 7, 2016 22:34:12 GMT 11
Such a huge difference from the france ev dealers, really committed to the product. Also don't get berated as a "greenie" when you park at a local shop. Such a backwards attitude here. Whenever Wheels magazine puts up something EV related on their Facebook page the majority of commenters are against them. Makes me not want to associate with that reader base, which is a shame since I've been reading Wheels since childhood.
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Post by stewartm on Dec 7, 2016 23:59:49 GMT 11
Do what the guy in the US did, take his tesla 90d to the drag strip and embarrass the lot of them... The funny thing was that the guy who had a go at me said where do you think the power came from to charge the car, bloody coal mines mate. I said no actually, it came from the solar panels on my roof. He then said you must be a f.. greenie then. I said have a nice day, he said go and get.... and got in his Toyota Land Cruiser Certainly changed no opinion there.
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Post by Feng on Dec 8, 2016 0:42:27 GMT 11
It's like he thinks his worldview is under attack and he has to argue back to vindicate himself. How sad.
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Post by lesmando24 on Dec 8, 2016 6:20:27 GMT 11
I have to deal with the "tell it like it is" people all the time. I am almost 2m tall, so they are a lot less cheeky to me than others. I always remind them that it takes 1 kWh to make a litre of petrol, so they pollute twice. I think the Zero emission badge is what ticks them off, as they think we are oblivious to the many issues, or just pious. Maybe they feel guilty for always speaking, but never doing?
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Post by 4wardthinking on Dec 8, 2016 6:38:22 GMT 11
Such a huge difference from the france ev dealers, really committed to the product. Also don't get berated as a "greenie" when you park at a local shop. Such a backwards attitude here. Whenever Wheels magazine puts up something EV related on their Facebook page the majority of commenters are against them. Makes me not want to associate with that reader base, which is a shame since I've been reading Wheels since childhood. The reality is what it takes to get the fuel to the car itself. The facebook crowd demonstrate their mental agility quite often!. Apart from not being allowed to use such things, I avoid the soap-box many use to shout their often mis-guided opinion. The day I believe anything on such platforms, will be a day I'm looking for a mental guide. I usually get the awe involved with such technology, but there's always one. I simply ask them how petrol, or nasty Diesel got to their car, & where did it come from. Then to get their facts correct. These social pages are a mob-rule platform, and I fear they do nothing for society as a whole.
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Post by 4wardthinking on Dec 8, 2016 6:52:56 GMT 11
Do what the guy in the US did, take his tesla 90d to the drag strip and embarrass the lot of them... The funny thing was that the guy who had a go at me said where do you think the power came from to charge the car, bloody coal mines mate. I said no actually, it came from the solar panels on my roof. He then said you must be a f.. greenie then. I said have a nice day, he said go and get.... and got in his Toyota Land Cruiser Certainly changed no opinion there. Let him wonder about the Benzine & family of chemicals he breathes in as he fills. His life-span, & others around him will be shorter. It's a chemical squawked about on a cigarette packet, but they inhale it at hydrocarbon filling stations daily, or more often. The Drag race i would consider, especially when the warranty expires. I have a plan to make it accelerate like the clappers. I have not tested it as yet, but there's a distinct chance it will work. I'm still prodding around the NISMO contact, who'se being evasive at the moment. The member here with hill racing may be interested, but it means a bit of spanner work. Even then, there's no guarantee to press. There still has to be some ratification on class of vehicle to add realism, however, the traffic light Grand Prix often shocks the clowns!. Sadly, the mind twisting continues daily in AU, and the contorted propaganda machine churns it out faster than a milking shed. UNESCO have a distinct problem with AU shouting that is making any effort to reduce the damage their policies are doing to our country. It's transparent, but blindly missed here, and quite simple. Use more, You're naughty, Pay more... repeat.
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Post by 4wardthinking on Dec 8, 2016 7:05:28 GMT 11
I have to deal with the "tell it like it is" people all the time. I am almost 2m tall, so they are a lot less cheeky to me than others. I always remind them that it takes 1 kWh to make a litre of petrol, so they pollute twice. I think the Zero emission badge is what ticks them off, as they think we are oblivious to the many issues, or just pious. Maybe they feel guilty for always speaking, but never doing? Image all round then!!. There's an element of the lack of doing involved I think too. Many probably would do, but opportunity doesn't lend itself to them. Human nature is to go on the defensive often in such scenarios. We have the rego plate "NO GAS". We thought it would aggravate the less informed, but find it attracts attention positively. The LEAF is known across Australian offices in an inquisitive way. We have a line of people asking to go for a spin in it. The few that have raved about its Spritely! handling, and the serenity it delivers it. The shock comes as I compare our figures for the work drive. By far the greatest enemy of the EV is the Government, sadly the citizens are subject to the asphyxiation and mushroom treatment daily washed across them. Now if the Karda-shians had EV's on tv, the reaction to your shadow cast would be opposite. ...Apart from the fear I guess!.
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aja
EV Enthusiast
Posts: 34
LEAF OWNER?: Yes
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Post by aja on Dec 9, 2016 17:10:12 GMT 11
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Post by rusdy on Dec 20, 2016 13:03:38 GMT 11
Yay! I got my email today. Typical WA (Wait Awhile).
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aja
EV Enthusiast
Posts: 34
LEAF OWNER?: Yes
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Post by aja on Dec 20, 2016 16:36:56 GMT 11
Received the email today. It's good news for all Leaf owners!
"Telstra shut down its 2G Network across Australia on December 1st 2016.
Our records show that the Nissan LEAF you own (VIN xxxxxxxxxxx) has been affected by this change.
Due to the 2G Network closure, Nissan has identified that the 2G Telematics Control Unit (TCU) within your vehicle will no longer be able to receive or transmit a 2G signal. As such, the CarWings application on your phone will no longer be able to remotely communicate with the TCU fitted within your vehicle.
Please note that the regular driving operation of your Nissan LEAF is unaffected by the 2G Network closure.
Nissan Australia will replace the 2G TCU with a 3G compatible TCU for all Nissan LEAF customers. This will be conducted as a service campaign and will be performed free of charge. Further communication will be made shortly on the timings for this resolution."
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Post by 4wardthinking on Dec 29, 2016 15:14:41 GMT 11
Anyone heard any more yet?. It has actually made me realise how much we used the telemetry. Planning, assessment, charging, cooling & more. We liked the country to country consumption information. It's a great indicator of how we are using power. Of course one has to view one or two of the quite clearly bizarre stats with trepidation at times.
Which reminds me... I think!! I figured out the way to change the UID as it appears on the 'app'. I'm itching to try it. No more bland N2000xxxx.
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Post by Phoebe on Jan 3, 2017 17:50:45 GMT 11
Well, I never got an email. I got a letter today, dated 23 December which said the same as the email quoted but added 'If you have any queries please contact your Zero Emissions Nissan Dealer or the Nissan Customer Service Centre on 1800 035 035 and select Nissan Motor Company (please press option 2)'.
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Post by EVangelist on Jan 10, 2017 18:50:23 GMT 11
When Nissan Connect (Carwings) was updated mid last year, a new feature was added where I signed up to have my car's summary stats emailed to me monthly. Not surprisingly, my email for December showed I drove 0 km and used 0 kWh. I tried to login to Carwings on 1 Jan to pull down the daily stats but it was offline, I tried again today and I could get to the Nissan Connect pop-up page from the Owners Portal (didn't even get that far last time), but it then says "The service cannot be provided" and to try again later.
This would be unrelated to the closure of 2G in AUS since the rest of the world is still going, and presumably stats still being collected.
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